With all of the precautions being taken for COVID-19, the last thing you should have to worry about is whether you’ll still have reliable energy. Sangre de Cristo Electric Association is working hard to continue powering your homes, medical facilities and businesses. The supply of electricity remains available, reliable and safe. SDCEA does not anticipate its power supply being affected by the COVID-19 pandemic.
SDCEA is currently operating under a service continuity plan designed to help our employees continue to provide power in an emergency situation. The plan is in place to make sure the necessary supplies, equipment and personnel are available to continue to provide for our region’s power needs, whether at home or at an essential service or business.
If an outage occurs on the system, (related to equipment failure, a winter storm or a vehicle accident, etc.) continuity protocols are in place to guarantee crews will be available to respond to and resolve such an occurrence as safely and as quickly as possible.
SDCEA’s online services are fully available and will continue to be available at myelectric.coop. You are encouraged to use any of the contact forms available, start service, apply for rebates, make payments and more. After creating a sign-in, you will also be able to review your account information, usage and our rates and policies. News of the cooperative is also posted online.
Additionally, SDCEA knows that the COVID-19 pandemic may cause financial burdens for many. As is always the case, consumers who are facing financial difficulty in paying their electric bill are encouraged to conserve their electric use and call a consumer representative to discuss their particular situation.
“We are all in this together,” Sangre de Cristo CEO Paul Erickson said. “We pledge we’ll continue to serve our consumers’ needs during this difficult time. Please get in touch with us if you have any concerns or questions about your electric service.”