Prepay Metering Frequently Asked Questions
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Prepay Metering is a pay-as-you-go electric service. You pay in advance for the electricity you will be using.
- Online on our website
- Free app available on IOS and Android devices.
- Visiting the office in Buena Vista
- Calling our toll-free pay-by-phone number at 1-844-395-2412
Yes, once you reach a credit balance of -$20.00 or below you are notified by email or text message.
That is up to you! Payments may be made daily, weekly or monthly as long as a credit balance is maintained.
No.
You are responsible for setting up your notifications using SmartHub either online or by using the app.
- Power will be disconnected once your account no longer has a credit.
- Disconnects will be immediate and without further notification.
- Inclement weather does not prevent disconnection.
You will need to make a payment of any existing negative balance plus a minimum of $20.00 credit balance.
No reconnect fees are associated with prepay metering.
No, the billing rate is the same as the standard rate.
- Prepay is billed and updated daily at 9:30 a.m.
- You will not receive a monthly billing statement.
There is a $50 minimum to start Prepay.
Payments will be applied once received by SDCEA.
Yes. SDCEA will require full payment and require a deposit as a condition of continued service.
Please note if you arrived here from the Start Service form: this page opened in a new tab or window. You can resume completing the Start Service form by selecting the original tab or window in your web browser.
