Prepay Metering Frequently Asked Questions

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Prepaid Metering is a pay as you go electric service. You pay in advance for the electricity you will be using.

  • Online on our website
  • Free app available on IOS and Android devices.
  • Visiting the office in Buena Vista
  • Calling our toll-free pay-by phone number at 1-844-395-2412

Yes, once you reach a credit balance of -$20.00 or below you are notified by email or text message.

That is up to you! Payments may be made daily, weekly or monthly as long as a credit balance is maintained.

No.

You are responsible for setting up your notifications using SmartHub either online or by using the app.

  • Power will be disconnected once your account no longer has a credit.
  • Disconnects will be immediate and without further notification.
  • Inclement weather does not prevent disconnection.

You will need to make a payment of any existing negative balance plus a minimum of $20.00 credit balance.

No reconnect fees are associated with prepaid metering.

No, the billing rate is the same as the standard rate.

  • Prepaid is billed and updated daily at 9:30 a.m.
  • You will not receive a monthly billing statement.

There is a $50 minimum to start Prepaid.

Payments will be applied once received by SDCEA.

Yes. SDCEA will require full payment and require a deposit as a condition of continued service.

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